0402 685 118
Majority of Sydney homes get their electricity from overhead power lines. When Endeavour and Ausgrid Energy is working towards ensuring the power lines in the street are working properly, they won’t have anything to do with your service line, point of attachment or anything concerning your home. This means they’ll ensure the power does work in the street; however, they won’t touch anything between the street and your home. Let’s dive into some basics of overhead electrical service lines and what should you do when something goes wrong with them:
Overhead Service Line
The electrical cable that connects from the power poles in the street to your property is known as the overhead service line. Typically, it runs from the power pole to your point of attachment.
Point of Attachment
The place where the service line connects to your home is known as the point of attachment. Then, it connects to the switchboard, which takes the entire burden on its shoulders to control the electricity that runs throughout your house. At times, the service line will connect to a private power pole instead of connecting to the house.
How do issues generally occur?
Typically, two different kinds of issues surface viz. accidental damage and electrical defects. Normally, electrical defects arise from several issues such as:
- Cables that are hanging low (a minimum clearance is needed)
- Trees and branches that are very close to the service line
- Exposed copper and/or broken wires
- UV damage eventually
Damage normally occurs from varied areas:
- Branches from trees falling onto service line
- At the house’s point of connection, the connection box is damaged
- At the point of attachment, damaged riser brackets
- Accidentally, trucks cut the power line and damage the point of attachment
Would Endeavour Energy or Ausgrid Fix my Issues?
Issues within your property are solely your responsibility! Endeavour Energy and Ausgrid will ensure the power supply in the street are fine and they will issue defect notifications when they find a defect, but they will not do anything to aid with your supply from the street to your home.
What Should I Do If I Discover An Issue Within My Home?
The first and the foremost thing that you should do are to call an authorised Level 2 Service Provider at the earliest; commonly, they are called Level 2 Electricians. On many instances, you’ll need a level 2 electrician and this is certainly one of those occasions.
Remember, your ordinary electrician is not trained and certified to work on your power lines. And it is extremely risky, thus, the power companies want to ensure only accredited level 2 electricians who have received the proper training and are experienced fix such issues following the right safety processes.
At Eris Electrical, we’re authorised with both Endeavour Energy and Ausgrid – that means we’re permitted to clear electrical defects and fix overhead service lines. Bear in mind, if unapproved electricians try to fix the issue and mess it up then heavy fines are waiting for them – and on top of it, there’s a huge probability of risk to life.
It is one thing to get the training, get qualified and gain certification to work on power lines and another thing to stay approved to work on power lines. That means a level 2 electrician is well-equipped to repair issues and clear electrical defects safely.
The Bottom Line
Remember to use the services of an authorised level 2 service provider to deal with your overhead service lines.
Thus, when you need the services of an accredited Level 2 Electrician in Sydney, then right away call Eris Electrical on 0402 685 118 – we also facilitate emergency electrical service.
0402 685 118